Frequently asked questions

Canvas prints are currently available in the sizes shown on each product page. You can add a floating frame if it is offered for that configuration.

Use “Find similar designs” on a product card. The selection is based on that design; available filters help you narrow the results.

Measure your wall and try a paper template in the chosen dimensions. Available widths and heights appear in the size selection. See quality & materials for more advice.

Yes, through From your own photo. Check the crop and available sizes in the preview.

The upload control lists supported formats and limits. Use only images you have the necessary rights to print, and check their quality in the preview.

On a design’s product page, “Add to bag” adds one artwork in your chosen configuration. You can then change the quantity in the bag.

In the bag. The code is validated there; only an accepted code changes the displayed totals.

We are not currently accepting new orders on this website. You can prepare and review your selection in the bag. Contact us about an existing order.

The payment method available for your order is shown before a binding checkout. Check the payment terms for your particular selection there.

After signing in, you can view your available orders and edit your details. You may need to verify your email address before earlier orders can be shown.

Use the heart on a product card or product page to save a design. Open the wishlist in the header to view the list; signing in can associate your selection with your account.

Use the controls in the footer. Language and delivery country are separate; changing language does not enable more delivery countries or currencies.

See shipping & delivery. The terms for the specific delivery address and order apply; we do not promise a universal delivery time here.

Describe the problem and include your order number. Keep any photos available. Photos and original packaging are not conditions of your statutory rights concerning defects.

No. Making an item to order or choosing an offered standard size does not automatically exclude withdrawal. See withdrawal & returns for the distinction between standard and genuinely personalised products.